Contact us: CustomerService@squeezmeskinny.com
All orders will be processed within 1-3 business days and can take 2-4 days to arrive within the U.S. International delivery can take anywhere between 1-2 weeks to arrive. Our business days do not include weekends or federal holidays. Shipping is provided via USPS in the U.S. and U.P.S. to Canada and outside areas. All orders will be supplied a tracking number via email once your items are shipped. Squeez Me Skinny is not responsible for lost packages marked delivered according to USPS tracking.
If you need to exchange an item TAGS MUST STILL BE ATTACHED you have 48 hours within receiving the product to inform us that you will be exchanging your waist trainer from then you have 14 days to send it back to us in the same condition it arrived in. We do NOT issue refunds under any circumstances. The buyer is responsible for returned postage on exchanges. The first exchange is free, if there is need to exchange again a $10 restocking fee will be applied.
PLEASE NOTE: All of our products are considered undergarments so therefore for hygiene reasons we can not accept exchanges longer then this time frame.
Send all exchanges to: 3351 NW 126 ave, Sunrise FL 33323
Include a note with the size request you are exchanging it for.
Please refer to the sizing chart when placing your order to ensure you receive the correct size. If you fall on the border of 2 sizes or carry most of your weight in your mid-section, please order a size up to ensure proper fit.